Account Deletion Request
Learn about your account deletion options and data retention policies
If you've uninstalled the app or cannot access your account, you can request account deletion by contacting our support team.
Email Support
support@unitedpcs.com
Include your account email in the subject line
Required Information
- • Full name associated with account
- • Email address used for registration
- • Branch of service (optional)
Permanently Deleted:
- ✓Profile information and personal details
- ✓Calculator inputs and saved preferences
- ✓Earned badges, points, and achievements
- ✓PCS checklists and mission plans
- ✓Community posts and forum activity
- ✓All connections and messages
- ✓Active sessions and login tokens
- ✓Notification preferences
May Be Retained (Legal/Compliance):
- ⚠Transaction records and payment history (required for tax/financial compliance)
- ⚠Fraud prevention data and security logs
- ⚠Content reported for policy violations
- ⚠Anonymous analytics data (cannot be linked to your identity)
Initial Processing
Your deletion request is received and validated. You'll receive a confirmation email.
Data Removal
Personal data is systematically removed from active systems and backups.
Completion
You'll receive a final confirmation email once deletion is complete.
Immediate Effects: Once you request deletion, your account is immediately deactivated. You won't be able to log in or access your data.
Cancellation: You can cancel your deletion request within 7 days by contacting support. After 7 days, the deletion process cannot be reversed.
Download Your Data: Before deleting your account, we recommend downloading your data. You can do this from My Profile → Export Data in the app.
Active Subscriptions: If you have an active paid subscription, please cancel it separately before requesting account deletion to avoid continued charges.